Terms & Conditions
Welcome to VOVO Digital. These Terms & Conditions outline the rules, responsibilities, and legal agreements governing the use of our website and services. By accessing our website (www.vovodigital.ca) or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. Definitions
“Company,” “We,” “Us,” or “Our” refers to VOVO Digital.
“User,” “You,” or “Client” refers to any person or business using our website or services.
“Services” refers to all digital marketing, web development, hosting, automation, CRM, and related solutions provided by VOVO Digital.
“Website” refers to our official website at www.vovodigital.ca.
2. Use of Services
2.1 Eligibility
You must be at least 18 years old to use our services. By using our website, you confirm that you meet this requirement.
2.2 Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately if you suspect unauthorized access to your account.
2.3 Acceptable Use
By using our services, you agree NOT to:
✔ Engage in any unlawful activities.
✔ Upload or distribute harmful software (malware, viruses, etc.).
✔ Attempt to hack, reverse-engineer, or disrupt our website or services.
✔ Use our services to distribute spam, phishing, or fraudulent content.
3. Payment & Billing
3.1 Pricing & Quotes
All service pricing is subject to change without prior notice.
Quotes are valid for [insert duration, e.g., 30 days] from the date issued.
3.2 Payment Terms
Payments must be made as per the agreed schedule (monthly, annually, or project-based).
Late payments may result in service suspension or termination.
3.3 No Refunds
Payments for completed services are non-refundable unless otherwise agreed in writing.
Web hosting, subscription-based services, and digital marketing plans are billed in advance and non-refundable.
4. Service Agreements
4.1 Project Timelines
Project timelines are estimated and may vary due to unforeseen factors.
Delays caused by client inaction (e.g., failure to provide content or approvals) may affect delivery schedules.
4.2 Web Hosting Services
Our hosting services are only available to clients who use our web development or digital marketing services.
We do not provide standalone hosting services to external clients.
Hosting fees are charged on a monthly or annual basis and are non-refundable.
4.3 Custom CRM & Business Automation Services
CRM systems and automation services are customized to client needs, and modifications after completion may incur additional charges.
We are not responsible for third-party software limitations or policy changes affecting integrations.
5. Intellectual Property
5.1 Ownership of Work
All custom web designs, graphics, branding, and software developed by VOVO Digital remain our property until full payment is received.
Clients receive a non-exclusive license to use the deliverables after payment.
5.2 Third-Party Assets
If your project includes third-party software, fonts, or stock images, you are responsible for obtaining proper licenses.
We do not claim ownership of third-party assets used in our services.
6. Limitation of Liability
VOVO Digital is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
We do not guarantee specific results for SEO, digital marketing, or automation strategies. Performance may vary based on market conditions, competition, and external factors.
In no event shall our liability exceed the total amount paid for the service in question.
7. Termination of Services
We reserve the right to suspend or terminate services under the following conditions:
✔ Violation of these Terms & Conditions.
✔ Non-payment of invoices beyond the due date.
✔ Abuse, harassment, or inappropriate behavior towards our staff.
Clients can terminate services with written notice but remain responsible for outstanding payments.
8. Privacy & Data Protection
Our Privacy Policy governs how we collect, store, and protect your data.
We do not sell, rent, or share personal information with third parties without consent, except when required by law.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
9. Third-Party Services & Links
Our website may contain links to third-party websites. We do not control their content or policies.
We are not responsible for any third-party software, plugins, or tools used in our services.
10. Changes to Terms & Conditions
We reserve the right to update these terms at any time without prior notice.
Continued use of our services after changes means you accept the updated terms.
11. Governing Law
These Terms & Conditions are governed by the laws of Ontario, Canada. Any legal disputes shall be resolved in the jurisdiction of Toronto.
12. Contact Information
For questions or concerns about these Terms & Conditions, contact us:
📍 Company Name: VOVO Digital
📧 Email: info@vovodigital.ca
📞 Phone: 416-705-2000
🌐 Website: www.vovodigital.ca
🚀 Accepting These Terms
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you disagree with any part of these terms, please refrain from using our website and services.
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What We Stand For
At VOVO Digital, we are more than just a service provider; we are a partner in your success. We believe in:
Innovation:
Continuously exploring new technologies to deliver cutting-edge solutions.
Creativity
Combining strategic thinking with imaginative ideas to stand out in the crowded digital space.
Commitment
Putting our clients’ goals at the center of everything we do.
Results
Ensuring that every project delivers measurable success and leaves a lasting impact.
